Privacy Policy.

AgentsClosed, operated by 1001497538 ONTARIO INC. ("we", "our", or "us"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Brokerage or company name
• Any information you submit through forms or scheduling tools

Lead Information

If you interact with our lead generation services, we may collect information related to real estate inquiries including:

• Property ownership confirmation
• Property location
• Intent to buy or sell property
• Communication summaries from qualification calls

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources

This information helps us improve the performance and usability of our services.

2. How We Use Information

We use collected information to:

• Provide and operate our services
• Schedule consultations or reviews
• Deliver lead generation services
• Qualify real estate opportunities
• Improve our platform and marketing campaigns
• Communicate with you regarding our services
• Analyze usage trends and site performance

3. Sharing of Information

We do not sell personal information.

Information may be shared in the following situations:

With Brokerage Clients

Qualified real estate leads may be shared with brokerages using our services.

Service Providers

We may use trusted third-party providers for services such as:

• Advertising platforms
• CRM systems
• Scheduling software
• Hosting and analytics tools

These providers only receive information necessary to perform their services.

Legal Requirements

We may disclose information if required to comply with legal obligations or to protect our rights and safety.

SMS / Text Messaging Consent

No mobile information collected through our website or chat widget will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS / Text Messaging Program

When you submit an inquiry through our website or chat widget operated by 1001497538 ONTARIO INC. (AgentsClosed), you may receive SMS messages related to your request.

• Program description: Customer support and service-related messages, including responses to support requests, ticket updates, appointment coordination, and follow-up communications related to an existing inquiry.
• How to opt in: By interacting with the AgentsClosed chat widget at https://www.agentsclosed.com and providing your phone number, you consent to receive SMS messages from us.
• Message frequency: Message frequency varies based on your interaction with our support team.
• Message and data rates: Message and data rates may apply. Please consult your mobile carrier for details.
• How to opt out: You can opt out at any time by replying STOP to any message. You will receive a final confirmation message and no further SMS messages will be sent.
• Help: For assistance, reply HELP to any message or email max@agentsclosed.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.

4. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Maintain records
• Comply with legal obligations
• Resolve disputes

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Support marketing and advertising campaigns

You may adjust your browser settings to disable cookies if preferred.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to personal data we hold
• Request corrections to your data
• Request deletion of your data
• Opt out of certain communications

Requests may be submitted through our contact information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

1001497538 ONTARIO INC. (operating as AgentsClosed)
504-111 Champagne Avenue South, Ottawa, Ontario, Canada K1S 5V3
max@agentsclosed.com
+1 (613) 413-7085